A primary contact may need to be amended if the provider’s main representative has changed, their details are out of date, or the wrong person was originally assigned.
For Providers
If you do not have a user account for the PAMMS Assessment Portal or wish to amend the primary contact, please contact your Local Authority and request they create you an account/amend the primary contact. We are unable to create these accounts as Local Authorities administer the assessor portal accounts themselves.
For Local Authorities - Create new provider
Navigate to the Access Group UK landing page here.
Click on Provider Register.
Select Add New Provider in the top right hand corner.
Type in the CQC Location ID in the box provided.
This will automatically fill in the information boxes for you. Make any further additional changes required and select Save Changes in the bottom right corner.
For Local Authorities - Add new user
Navigate to the Access Group UK landing page here.
Click on Provider Register.
A list of active provider accounts will now appear, select the name of the provider you wish to add a user for.
Select the PAMMS button in between provider info and notes.
Scroll down and click Add New Contact.
Fill in the details for the new contact and select Save Changes in the bottom right corner.
The new user will now receive an email inviting them to set a password for the Provider Portal within PAMMS.