An assessment may not appear on the provider portal if it hasn’t been assigned correctly, is in the wrong status, or the provider’s visibility settings are not configured as expected.
If you're unable to see your assessment. Check the following steps:
1. Assessments only appear on the provider portal once they have a rating. Check your assessment has a rating.
2. An email will be sent to advise you that the assessment has been published on the provider portal.
3. If you have not received an email, this would suggest that the assessment is yet to be published.
4. If the assessor advises that it has been published and you still haven't received the email, please raise a new case online and reference the title of this article.