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Unable to view or download return form

In this article, we explain what to do if you are unable to view or download the return form.

Written by Billy Dilks

Users may be unable to view or download a return form if there are issues with their browser settings, permissions, or the configuration of the Provider Returns campaign. This article explains the common causes and how to resolve them.

  • Contact your Local Authority to ensure your account has been set up correctly.

  • Alternatively, your Local Authority can download a copy for you and send it across.

  • If this fails, please raise a new case online and reference the title of this article.

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